When you have an opportunity to praise someone for a job well done, do it in a big way. If you have the need to reprimand someone for missing the mark, do it in private. Everyone enjoys the recognition of a job well done and when it happens, it’s a good thing for others to be involved. Setting a good example will prompt others to be more mindful of their own performance. If criticism or reprimands are in order, take the person aside and do it privately. There is nothing to be gained by embarrassing or humiliating another person. This activity leads to “management by fear” and is never as productive as management by respect.
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